Privacy Policy for Sailing Xperience

Last updated: [2026.03.06]

Welcome to Sailing Xperience, operated by SC Sailing Experience SRL ("we", "us", "our"). Your privacy is paramount to us. This Privacy Policy outlines how we collect, use, protect, and share information gathered about you on our website https://sailingxperience.com ("Site") and through our services.

1. Information We Collect

We collect information that you voluntarily provide and information collected automatically when you use our Site.

Information you provide directly:

  • Full name

  • Phone number

  • Email address

  • Sailing certifications and experience level

  • Emergency contact details (when booking a trip)

  • Dietary preferences or medical conditions relevant to your trip (when voluntarily provided)

  • Any other information you include in contact forms, booking requests, or email communications

Information collected automatically:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, time spent on pages, and navigation patterns

  • Cookies and similar tracking data (see Section 7)

Information we do not collect directly:

Payment card details are processed securely by our third-party payment providers (see Section 4). We do not store your full card number on our servers.

2. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

  • Contract performance: When processing is necessary to fulfill a booking, deliver a training course, or provide a charter service you have requested.

  • Consent: When you subscribe to our newsletter, accept cookies, or voluntarily provide optional information such as dietary preferences.

  • Legitimate interest: For website analytics, fraud prevention, improving our services, and communicating relevant offers to existing customers.

You may withdraw consent at any time by contacting us or using the unsubscribe link in our emails.

3. How We Use Your Information

We use the information we collect to:

  • Process bookings and deliver our sailing experiences, training courses, flotillas, charters, and private trips

  • Communicate with you about your booking, including confirmations, updates, and safety information

  • Send newsletters and promotional content (only with your consent)

  • Improve our website and services through analytics

  • Comply with legal obligations

4. Third Parties and Data Sharing

We share your data only when necessary to deliver our services or operate our Site. The categories of third parties include:

  • Squarespace — website hosting and form processing (US-based; see Section 6)

  • Google Analytics — website usage analytics (US-based; see Section 6)

  • Payment processors — to securely handle transactions (we do not store your card details)

  • Charter booking platforms — when you search for or book a yacht through our integrated search tool

  • YouTube — embedded video content on our Site

  • Email marketing providers — to send newsletters if you have opted in

We do not sell your personal data to third parties.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

  • Booking and trip data: Up to 5 years after your last trip, for legal and accounting obligations.

  • Newsletter subscribers: Until you unsubscribe.

  • Website analytics data: As determined by Google Analytics' default retention settings.

  • Contact form inquiries: Up to 2 years after the inquiry is resolved.

You may request earlier deletion at any time (see Section 8).

6. International Data Transfers

Some of our service providers — including Squarespace, Google, and payment processors — are based outside the European Economic Area (EEA), primarily in the United States. When your data is transferred outside the EEA, it is protected by appropriate safeguards such as Standard Contractual Clauses (SCCs) or the EU-US Data Privacy Framework, as applicable.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Essential cookies: Enable core site functionality (session management, security).

  • Analytics cookies: Understand how visitors use our Site (via Google Analytics).

  • Marketing cookies: Deliver relevant content and measure campaign effectiveness (if applicable).

You can manage your cookie preferences through the cookie banner displayed on your first visit, or by adjusting your browser settings. Disabling certain cookies may affect your experience on the Site.

8. Your Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you

  • Rectify inaccurate or incomplete data

  • Erase your personal data ("right to be forgotten")

  • Restrict processing of your data

  • Data portability — receive your data in a structured, machine-readable format

  • Object to processing based on legitimate interest

  • Withdraw consent at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at anchor@sailingxperience.com. We will respond within 30 days.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) at https://www.dataprotection.ro or with the supervisory authority in your country of residence.

9. Data Security

We take appropriate technical and organizational measures to protect your personal information, including encryption in transit (SSL/TLS) and secure hosting through Squarespace. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

11. Contact Us

For any questions or concerns about this Privacy Policy or your personal data, please contact us at:

SC Sailing Experience SRL Email: anchor@sailingxperience.com Phone: +40 721 226 952

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Material changes will be communicated via email or a notice on our Site.